Which ITIL component focuses on ensuring that system resources, processes, and personnel are properly allocated to meet SLA requirements?

A. Continuity management

B. Availability management

C. Configuration management

D. Problem management








 

Suggested Answer: B

Community Answer: B

Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. Continuity management (or business continuity management) is focused on planning for the successful restoration of systems or services after an unexpected outage, incident, or disaster. Configuration management tracks and maintains detailed information about all IT components within an organization.
Problem management is focused on identifying and mitigating known problems and deficiencies before they occur.

This question is in CCSP Certified Cloud Security Professional Exam
For getting Certified Cloud Security Professional (CCSP) Certificate






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