Which of the following is not a service desk type recognized in the service operation volume of ITIL?

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Admin Staff asked 1 year ago

Which of the following is not a service desk type recognized in the service operation volume of ITIL?

A. Local

B. Centralized

C. Outsourced

D. Virtual










Correct Answer: C

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate

Which of the following is not a service desk type recognized in the service operation volume of ITIL?

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Which of the following is not a service desk type recognized in the service operation volume of ITIL?

Which one of the following is NOT a characteristic of a process?

Implementation of IT1L service management requires the preparation and planning of the effective and efficient use of “the four Ps.” What are these four Ps?

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