Which of the following is the BEST description of a Business Case?

A. A decision support and planning tool that projects the likely consequences of a business action

B. A portable device designed for the secure storage and transportation of important documents

C. A complaint by the business about a missed service level.

D. The terms and conditions in an IT outsource contract.










Correct Answer: A

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate