Which of the following should be available to the Service Desk? (1) Known Error Data (2) Change Schedules (3) Service Knowledge Management System (4) The output from monitoring tools A. 1,2 and 3 only B. 1,2 and 4 only C. 2,3 and 4 only D. All of the above Correct Answer: D This question is in ITIL Foundation exam For getting ITIL Foundation Certificate
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