Which one of the following are the two primary elements that create value for customers?

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Admin Staff asked 10 months ago

Which one of the following are the two primary elements that create value for customers?

A. Value on investment (VOI) and return on investment (ROI)

B. Customer and user satisfaction

C. Service requirements and warranty

D. Resources and capabilities










Correct Answer: D

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate