Which statement BEST describes the stakeholders in service management?

A. A stakeholder can only be the customer of a service

B. A stakeholder is any individual or group that has invested their money and time in the services

C. A stakeholder can only be the provider of a service

D. A stakeholder is any individual or group who has an interest in the management of the services










Correct Answer: D

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate