Who is responsible for ensuring that the request fulfillment process is being performed according to the agreed and documented standard?

QuestionsCategory: ITILFWho is responsible for ensuring that the request fulfillment process is being performed according to the agreed and documented standard?
Admin Staff asked 10 months ago
Who is responsible for ensuring that the request fulfillment process is being performed according to the agreed and documented standard?

A. The IT director

B. The process owner

C. The service owner

D. The customer










Correct Answer: B

This question is in ITIL Foundation exam
For getting ITIL Foundation Certificate



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