You are configuring Dynamics 365 Customer Service workspaces.
Users want to use minimal keystrokes and easy-to-use navigation to open multiple sessions.
You need to configure the simplified navigation experience.
What should you do?

A. Run the simplified navigation settings code in the browser console window within Dynamics 365 Customer Service.

B. Enable the appropriate features in the Power Platform admin center of the Dynamics 365 Customer Service environment.

C. Configure the settings in the Agent Experience area of the Customer Service Hub.

D. Configure the settings in the administration console.








 

Suggested Answer: D



This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





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