You are customizing a Dynamics 365 Customer Service implementation for a company.
The company's support center wants to open a chat channel in a Power Apps portal for their partners.
You need to add a chat widget in the portal.
What should you do?

A. Copy the code snippet from the workstream form and paste it in the web template of the portal homepage.

B. Copy the code snippet from the chat form and paste it in the Chat Widget Code in Content Snippets.

C. Copy the code snippet from the chat form and paste it in the web template of the portal home page.

D. Copy the code snippet from the workstream form and paste it in the Chat Widget Code in Content Snippets.








 

Suggested Answer: B



This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





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