You create a Power Virtual Agents chatbot to reduce the number of incoming support calls that require a live person.
The chatbot does not direct users to the correct information. You determine that this is because the chatbot is not able to identify which product a user is referring to in a conversation.
You need to present a list of products so that users can select the correct product.
What should you create?

A. Table

B. Variable

C. Slot filling

D. Entity








 

Suggested Answer: C

Slot filling is a natural language understanding concept that means saving an extracted entity to an object. However, in Power Virtual Agents, slot filling means placing the extracted entity value into a variable.
Incorrect:
Not D: An entity can be viewed as an information unit that represents a certain type of a real-world subject, like a phone number, zip code, city, or even a person's name.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

This question is in PL-200 Microsoft Power Platform Functional Consultant Exam
For getting Microsoft Certified: Power Platform Functional Consultant Associate Certificate






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