You have an Azure subscription.
You enable multi-factor authentication for all users.
Some users report that the email applications on their mobile device cannot connect to their Microsoft Exchange Online mailbox. The users can access Exchange
Online by using a web browser and from Microsoft Outlook 2016 on their computer.
You need to ensure that the users can use the email applications on their mobile device.
What should you instruct the users to do?

A. Reinstall the Microsoft Authenticator app.

B. Create an app password.

C. Enable self-service password reset.

D. Reset the Azure Active Directory (Azure AD) password.








 

Suggested Answer: B

If you're enabled for multi-factor authentication, make sure that you have set up app passwords.
Note: During your initial two-factor verification registration process, you're provided with a single app password. If you require more than one, you'll have to create them yourself.
Go to the Additional security verification page.
References:
https://docs.microsoft.com/en-us/office365/troubleshoot/sign-in/sign-in-to-office-365-azure-intune
 https://docs.microsoft.com/sv-se/azure/active-directory/user-help/multi-factor-authentication-end-user-app-passwords

This question is in AZ-103 Microsoft Azure Administrator Exam
For getting Microsoft Certified: Azure Administrator Associate Certificate



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