You need to consider the underlined segment to establish whether it is accurate.
A customer service manager requires the __Append__ access level to add new entitlement templates for customer service representatives.

A. No adjustment required.

B. Organization

C. Business unit

D. Remove








 

Suggested Answer: B



This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





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