You need to develop a web-based AI solution for a customer support system. Users must be able to interact with a web app that will guide them to the best resource or answer. Which service should you use?

QuestionsCategory: AI-900You need to develop a web-based AI solution for a customer support system. Users must be able to interact with a web app that will guide them to the best resource or answer. Which service should you use?
Admin Staff asked 4 months ago
You need to develop a web-based AI solution for a customer support system. Users must be able to interact with a web app that will guide them to the best resource or answer.
Which service should you use?

A. Custom Vision

B. QnA Maker

C. Translator Text

D. Face








 

Suggested Answer: B

QnA Maker is a cloud-based API service that lets you create a conversational question-and-answer layer over your existing data. Use it to build a knowledge base by extracting questions and answers from your semi-structured content, including FAQs, manuals, and documents. Answer users' questions with the best answers from the QnAs in your knowledge baseג€"automatically. Your knowledge base gets smarter, too, as it continually learns from user behavior.
Incorrect Answers:
A: Azure Custom Vision is a cognitive service that lets you build, deploy, and improve your own image classifiers. An image classifier is an AI service that applies labels (which represent classes) to images, according to their visual characteristics. Unlike the Computer Vision service, Custom Vision allows you to specify the labels to apply.
D: Azure Cognitive Services Face Detection API: At a minimum, each detected face corresponds to a faceRectangle field in the response. This set of pixel coordinates for the left, top, width, and height mark the located face. Using these coordinates, you can get the location of the face and its size. In the API response, faces are listed in size order from largest to smallest.
Reference:
https://azure.microsoft.com/en-us/services/cognitive-services/qna-maker/

This question is in AI-900 Microsoft Azure AI Fundamentals Exam
For getting Microsoft Certified: Azure AI Fundamentals Certificate





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