You need to search for answers to customer claims.
Which type of search should you perform?

A. Timeline

B. Quick Find

C. Related

D. Detail

E. Case Relationships






 

Suggested Answer: C

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/search-knowledge-articles-csh#knowledge-base-search-control

This question is in MB-230 Microsoft Dynamics 365 Customer Service Exam
For getting Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Certificate





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