You need to select an appropriate app for Relecloud.
Which app should you recommend?

A. Dynamics 365 Field Service

B. Dynamics 365 Sales

C. Dynamics 365 Project Operations

D. Dynamics 365 Customer Service








 

Suggested Answer: D

Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines case and knowledge management, enables personalized customer service with a 360-degree customer view, and provides visibility into customer service department performance with dashboards and reports.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/overview

This question is in PL-600 Microsoft Power Platform Solution Architect Exam
For getting Microsoft Certified: Power Platform Solution Architect Expert Certificate






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