Your company is interested in gaining additional insight into customer journeys.
You have been tasked with analyzing contacts insights.
From the options presented, which three types of interactions are analyzed in Dynamics 365 for Marketing for contacts and lead? (Choose three.) Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

A. Web interactions

B. Event interactions

C. Survey interactions

D. Appointment interactions

E. Telephone interactions






 

Suggested Answer: ABC

References:
https://docs.microsoft.com/en-gb/dynamics365/customer-engagement/marketing/insights#categories

This question is in MB-220 Microsoft Dynamics 365 Marketing Exam
For getting Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate Certificate






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